Counseling & Support Services

Counseling & Support Services

We're Here for You

Sometimes you need somebody who will really listen when you talk about what’s going on in your life. And sometimes you need somebody who can help you do better in school and help you figure out where you’re going.

Everything you share is confidential and our services are free. This service is available for all students enrolled at Kirkwood.

COVID-19 Update

As part of the ongoing COVID-19 response, Counseling Services team members are working to serve student needs, virtually, during normal business hours (8 a.m. - 5 p.m. Monday through Friday).

 

Beginning August 31, Counseling Services is offering telemental health services to all students. This is “live video counseling” connecting you to one of our licensed providers. Counselors are still unable to meet with students face-to-face, because of masking and social-distancing requirements; however, many people find it beneficial to meet with a counselor virtually. Counseling Services utilizes a confidential version of Zoom for Healthcare.

 

To schedule an appointment with one of our counselors:

In Cedar Rapids:

  • Stop by the front desk in 2092 Cedar Hall or
  • Call our primary office number (319-398-5540) or
  • Email one of our counselors directly

 

In Iowa City:

  • Stop by the OneStop (Room 112)
  • Call the OneStop (319-887-3658) or
  • Email one of our counselors directly

If you have any concern about yourself or another student, with needs beyond counseling, please contact the Student Assistance team. By filling out the Student Concern Form, they will be connected with any resources needed, including counseling.

Our counselors are available to consult with faculty and staff for questions about mental health needs. Each of the academic department have been assigned a counseling liaison and they can help answer questions or connect you with additional supports from our team. Counselors are also available to present on various topics in a virtual classroom session.

If your need for assistance is more urgent, for yourself or someone you know, please be aware of the following community resources that are available 24/7:

  • Call 9-1-1 or go to nearest hospital emergency room
  • Call the National Suicide Prevention Lifeline
    • Phone number: 800-273-8255
  • Crisis Text Line
    • Text HOME to 741741 anywhere in the US, 24/7
  • Cedar Rapids
    • Foundation 2 Crisis Line and Mobile Crisis Outreach
      • Phone number: 800-332-4224
  • Iowa City
    • Johnson County Crisis Center
      • Crisis Line: 855-325-4296
      • Mobile Crisis Outreach Program: 855-800-1239
  • Your Life Iowa
  • Live Chat
    • Call: 855-581-8111
    • Text: 855-895-8398

Services

Individual

Professionally trained and licensed counselors are available to discuss personal, academic, or career issues that you may not be able to discuss with a friend, roommate, or family member.

Our counselors can also help you with coping strategies to assist in the stressors that get in the way of your academic and social functioning. As experienced and objective listeners, our counselors can help you explore your options, offer new ways to cope, provide helpful resources, or just listen.

 

Relationship/Family

Couples counseling is offered for students and their significant other. One person in the couple needs to be a student at Kirkwood to be eligible.

 

Outreach

Our counselors are active in the campus community promoting positive mental health and enjoy speaking to classes and groups around campus. Contact us if you would like us to speak to one of your classes or groups. Topics we present on include:

  • Boundaries
  • Healthy relationships
  • Anxiety
  • Stress management
  • Self-care

We will also work with you on something more customized.


Make an Appointment

Cedar Rapids

To schedule an appointment:

  • Call 319-398-5540
  • Stop by 2092 Cedar Hall
  • Visit us during walk-in hours Monday – Friday, 9 a.m. – 3 p.m

Walk-in appointments are brief and focused on assessing your needs, whether it’s with additional resources or scheduling an appointment for ongoing counseling.

Iowa City

To schedule an appointment:

  • Call 319-887-3658 and ask for Anne Clinton-Cirocco, Jacalyn McCarville or Anita J. VanDyke

Crisis appointments are available during regular business hours at both locations.


Crisis

Cedar Rapids

If you are in crisis and need assistance during business hours:

  • Call 319-398-5540 or go to 2092 Cedar Hall to talk with a counselor

If you need assistance outside of business hours:

Iowa City

If you are in crisis and need assistance during business hours:

  • Call 319-887-3658 or go to One Stop to talk with a counselor

If you need assistance outside of business hours:

What is Counseling and How Does it Work?

What is counseling?

Counseling is your chance to think out loud with an experienced and objective listener who can help you explore your options, offer new ways to cope with situations, provide information about helpful resources or just simply listen.

Does going to counseling mean I am “weak” or have something “wrong” with me?

Not at all. In fact, talking with a counselor is a healthy way to address the challenges you are facing, establish coping skills, develop personal insight and achieve academic and personal success.

What kinds of things do people talk about in counseling?

Personal concerns including, but not limited to: anxiety, depression, dealing with roommates, homesickness, relating to classmates, self-esteem, dealing with grief, etc.

Academic concerns including, but not limited to: falling behind in class and strategies to catch up, low GPA, how to talk with an instructor, study strategies, testing taking strategies, time management strategies, etc.

What do you mean when you say that services are confidential?

All information shared in counseling sessions is confidential and will not be released to anyone (including parents, professors, other college staff members, or your friends) without your written consent, unless it is to protect you or someone else from imminent harm.

How much do counseling sessions cost?

Counseling is free of charge to all students. No insurance is ever billed for counseling services at Kirkwood.

How long does a counseling session last?

Sessions typically last about 50 minutes, depending on the student’s needs.

How often can I see a counselor and are there any limits to the number of times I can see a counselor?

The number of times you see a counselor varies depending on the counselor and the issues you may want to work on in counseling.

Does Kirkwood Counseling Services prescribe medications for mental health issues?

No. However, we do provide referrals to community agencies for evaluation, medication, and long-term therapy.

Will the counselor talk with me outside of sessions?

Counselors will not talk with you outside of their office (on campus or off campus) unless you talk with them first. They want to protect your privacy and the confidentiality of their relationship with you. You may initiate conversation if you feel comfortable and it is appropriate in the given setting.

Can I email my counselor?

Counselors will generally use electronic communication such as email, text messages, and phone messages only to arrange and/or confirm appointments, including the date and time of appointments.

How do I refer someone I have concerns about?

If you feel the situation is an emergency, call 911.

If it is not an emergency, in Cedar Rapids call 319-398-5540 or come to 2092 Cedar Hall or in Iowa City call 319-887-3658 or stop by the One Stop to speak with a counselor regarding effective strategies to encourage the person to utilize Counseling Services.

Having trouble adjusting to college? Feeling depressed, lost, or confused about your life? You're not alone. There are a lot of people who feel exactly the way you do.

Here are some resources that can help you learn more about what may be bothering you and what you can do to feel better.


Websites

Academic Success

ADD/ADHD

Anger Management

Anxiety

Depression

Diversity

Eating Disorders

Emotional Hygiene

Gambling

Grief

Healthy Relationships

Mental Illness

Self Compassion

Social Media and Unplugging

Stress Relief

Substance Abuse

Suicide

Test Anxiety

Trauma and PTSD

Veterans


Hotline Numbers

AIDS Crisis Line800-221-7044

American Association of Poison Control Centers: 1-800-222-1222

Cedar Rapids Community Health Free Clinic319-363-0416

Domestic Violence and Sexual Assault Crisis and Support319-363-2093 or 800-208-0388

Family Violence Helpline800-996-6228

GLBT Hotline888-843-4564

National Council on Alcoholism and Drug Dependency Hope Line800-622-2255

National Crisis Line – Anorexia and Bulimia800-233-4357

National Domestic Violence Hotline800-799-7233

National Hopeline Network800-SUICIDE (800-784-2433)

National Suicide Prevention Lifeline800-273-TALK (8255)

Planned Parenthood Hotline800-230-PLAN (7526)

Self-Harm Hotline800-DONT CUT (800-366-8288)

TREVOR Crisis Hotline866-488-7386

United Way Crisis Information and Referral: Call 2-1-1

USA National Suicide Prevention Lifeline and Veterans Crisis Line800-SUICIDE (784-2433)


Online Crisis Chat Services

Crisis Text Line: Text "START" TO 741-741 Lifeline Crisis Chat (Online live messaging)


Helpful Apps


Mental health is part of your overall health. Take an online screening, or call Counseling Services to make an appointment and speak to someone in person.

  • In Cedar Rapids, call 319-398-5540 or stop by 2092 Cedar Hall to schedule an appointment.
  • In Iowa City, call 319-887-3658 or stop by a counselor’s office.

Active Minds

Active Minds is a national student organization designed to promote mental health awareness on college campuses. The club meets every Thursday during fall and spring semesters from 11:15 a.m. to 12:10 p.m. in 125 Iowa Hall.

For more information about being involved with Active Minds, contact Angie Ziesman Weiler.

We also offer anxiety, depression, and eating disorder screenings every fall. Counseling is free and confidential.


Counseling Services

Cedar Rapids Main Campus
2092 Cedar Hall
319-398-5540

Iowa City Campus
One Stop
319-887-3658