TS Service & Support

Service Desk

Over 50% first call resolution. See our hours of operation.

Phone: 319-398-1264
or dial direct from campus phones to e​​​​xtension 1264

 

Self Service

Want to help yourself? Information is available to help learn to do-it-yourself.

 

Service Catalog

In a hurry or do you have a request?  You can either call extension 1264 or you can access the Service Catalog to find answers or submit a Service Request under the best category for your request. Be as specific as possible for the most successful results.

 

Service Status   

Want to check the status of your service ticket?  Visit My IT Requests to see the status.