Link to Kirkwood Community College

Learner Success Agenda Complete Plan

College-wide credential attainment success measure:  By 2016, increase first-time, full-time degree seeking graduation and certificate completion rate (within the 150% time frame) from 29% to 38%.

Individually and collectively through their daily work, all employees will develop and implement improvement goals aligned with the “Learner Success Agenda” to reach annual academic year measures. (July 1, 2012)
 

Instructional Innovation  |  Program Effectiveness  |  Educational Delivery
Regional Leadership  |  Market Intelligence  |  Operational Excellence  |   Information Excellence

 
Educational Delivery (Jon Neff)
  
To strengthen strategic and flexible educational delivery capabilities.

Objective #1
Provide educational delivery when, where and how our learner segments need it.

Tactics:Leader:Dates:
Complete icon 1.1 Implement alternative/innovative scheduling options. (Jeff Mitchell)09/01/2011 - 07/31/2013
Updates:
October 2013:Completion Report:

The committee has identified an Open Entry/Open Exit pathway to success.  It is not one that we had originally conceived but it is a hybrid model that has evolved due to many roadblocks with enrollment processes and Financial Aid. The new model is to direct students who need the flexibility to start right away to the CE courses that will then articulate to credit and allow the student to transfer them in to the credit side. This will follow the policy created by Instructional Innovation 2.6.

September 2013:

The committee has identified an Open Entry/Open Exit pathway to success. It is not one that we had originally conceived but it is a hybrid model that has evolved due to many roadblocks with enrollment processes and financial aid. The new model is to direct students who need the flexibility to start right away to the CE courses that will then articulate to credit and allow the student to transfer them in to the credit side. This will follow the policy created by Instructional Innovation 2.6.

January 2013:

This tactic team will start developing a "Users Manual" to implement open entry/self-paced courses at Kirkwood.  This manual will cover issues, such as:

1.  Financial Aid

2.  Schedule Building

3.  Faculty Loading/Pay

4.  Bookstore/textbooks

5.  Scheduling/Contact hours.

6.  Marketing

7.  Student Intake

8.  Awarding credit

Appropriate Kirkwood employees to assist in answering these critical questions to be included in the Users Manual will be invited to the tactic meeting starting January 31, 2013, through July 25, 2013.

September 2012:

Flexible Scheduling Options:  Open Entry/Open Exit and K-Term

9/17/2012 update

Great work has been accomplished over the summer.  Three courses from the Industrial Maintenance Technologies program, Industrial Maintenance Math Fundamentals, Applied Physics I, and Industrial Maintenance I, have been identified to be offered Open Entry/Open Exit starting fall, 2013.  Curriculum is being re-written to include updates on technological advances and to facilitate flexible scheduling.

Through national research our team has learned the importance of imbedding upfront “learning contracts” into flexible scheduling curriculum, signed by both faculty and students, to enhance learning outcomes and student success including structured “touch stone” points where students regularly meet with faculty throughout their learning experience.  Student orientations must also be uniquely structured for these students to address the unique needs and demands of flexible scheduling.

Monthly tactic team meetings will commence early October to further identify and address roadblocks that exist for flexible scheduling to be successful including Financial Aid, registration process and procedures, payroll and online orientations.

The completion date for this tactic remains fall, 2013.

January 2012:

Jan. 5, 2012

 

The Educational Delivery team has made great strides toward creating and implementing two flexible scheduling options for credit students:

 

1.  OPEN ENTRY/OPEN EXIT.  This flexible scheduling model will allow students to enroll in designated credit programs which start every Monday throughout the year and progress at their own rate to successful completion.  "Alpha" programs identified to implement this initiative starting Sept. 1, 2013 are 1; All Industrial Maintenance Technologies related programs.  2; Energy Production and Distribution Technologies program.   

2.  K-TERM.  This flexible scheduling model will allow students to enroll in designated credit courses commencing at non-semester start times throughout the year and concluding in 6 wks. or less. 

Thank You.

Jeff Mitchell

See all Updates
Full Tactic Team:
Bobbi Miller
Dale Monroe
Kristin Hanson
Marcel Kielkucki
Peg Julius
icon 1.2 Improve access to documents and applications for learners, faculty and employees through technology solutions. (Darren Zabloudil)09/01/2011 - 09/30/2015
Updates:
October 2014:Over the summer, we updated the software being delivered in the current Citrix footprint. The applications we delivered in this manner consisted of the full Microsoft Office 2010 suite, Hawkes, SNAP, Acrobat and Firefox. Along the way, we discovered many other applications that do not yet work well in a virtual, streamed application mode.  Most of this is caused by the graphic rendering needed by the application, or the automatic update process that many software companies have adopted. Automatic updates to software do  not work well in a locked down environment. We had to come up with new administrative processes to accommodate this. Based on all of this hands-on knowledge and experience, we researched full VDI (Virtual Desktops) and determined that VMWare has a much better product than Citrix.

In September 2014 we launched a proof of concept (POC) project to examine full VDI in our Kirkwood environment. This extensive POC will incorporate all locations, buildings, endpoints, peripherals, software, system administration, and infrastructure. We will involve faculty, staff, and students to help us test this solution. Blended into this project will be our research that will help define a baseline of faculty and student satisfaction of our current technology delivery.

Our preliminary VDI research concluded that we should be able to achieve a 90% level of virtualized desktops using the VMWare solution. The Citrix solution will stay intact until those specific classrooms are ready to be upgraded to the VDI solution.  By February 2015, we plan to have enough testing data to create budget recommendation for the next three years to get to a 90% virtualized desktop environment. Following that will be the project plan for the year one rollout (FY16).

Also, based on the survey data collected last spring, another Proof of Concept project was initiated this fall.  This is the MALIE room. (Mobile Active Learning Immersive Environment).  This room will provide learners with wireless access to large display systems in each corner of the room which allow small or large group collaboration and learning. The instructor will also have flexibility to re-present one group's efforts to another or all of the display units for presentation and demonstration activities. KCELT will also be converting part of their training space into a MALIE environment so that Faculty can learn how to best utilize this new type of learning environment.
May 2014:

This spring, this tactic team created a faculty survey in order to find out specifically what technology is or isn’t working in their classrooms, and also to gather input for what will be needed in their classrooms for the FA14 semester.  We had a high level of participation and collected 120 responses, and are providing this data to the Classroom Support technical team in order to make sure we have the classrooms ready to go in August. We will create follow-up questions to get appropriate feedback as to meeting their needs. This survey will become a regular process going forward.

Our next major activity for this summer is to create a measurement tool so that we can determine whether we are providing the best learning environment in these classrooms. We will need to define a baseline of faculty and student satisfaction of the technology used, and create the process to routinely measure and gauge improvements as we make use of newer and newer technology.

October 2013:

Installed on 350 machines, thin laptops have incredible battery life and are replacing the laptops in carts at regional sites.

April 2013:

This tactic team had a quiet quarter.  The technical team focused on evaluating a profile management solution, which will allow students and employees to move from one computer to the next without losing their settings, preferences and favorites.  In addtion, we have been focusing on prepping the Application Virtualization solution to be ready to deploy at the new Linn Regional facility when it comes online in May.  With this change in technical focus, the next steps for the tactic team will be to work with the Linn Regional faculty to mentor them on the Virtualization platform.

See all Updates
Full Tactic Team:
Daniel (D.J.) Hennager
Danielle Allen
Emily McWorthy
Nicole Forsythe

Objective #2
Assess and expand support services for distance learners.

Tactics:Leader:Dates:
Complete icon 2.1 Implement a mandatory competency assessment to be successful distance learners and distance instructors. (Tim McGee)06/01/2012 - 01/15/2013
Updates:
January 2013:Completion Report:

This tactic will be closed, as it has been combined with Instructional Innovation.

January 2013:

This tactic will be closed, as it has been combined with Instructional Innovation.

September 2011:Tactic does not start until June 2012. Met with other tactic leaders and initiative leader for a kickoff meeting and orientation to the tools.
Full Tactic Team:
No Assigned Members
Complete icon 2.2 Develop a menu of ideal learner attributes for each primary delivery method to prepare and inform our students for success. (Curtis Mitchell)09/01/2011 - 09/30/2013
Updates:
May 2014:Completion Report:

1. Key Achievements: The tactic team designed a solution including the requirements for implementing a solution and indentified the future owners of the solution.

2. IE, Academic Affairs and Enrollment Services own and manage the implementation of our recommended solution and IT will support those groups as they implement.

3. The process documentation is archived in KIN.

September 2013:

The team has completed its high level specifications in May 2013. We are now partnering with ACT to determine if it makes sense to collaborate on a solution they have been working on.

January 2013:

Major accomplishments from the prior report are:Team met Oct. 19, Nov. 2,  Nov. 9, Nov. 16,  Dec. 7, and Jan. 16 (2013).  Two presentations were made:  One to a diverse group of KCC folks on Nov. 30 to receive feedback and one at the Town Hall Meeting on Jan. 17, 2013.  A PARK request for IT resources was submitted to implement “My Learner Profile.”  Permission was received to use and choose portions of the MSLQ for “Personal Characteristics” portion of the Profile. 

 

New items that our team learned regarding our initiative:  The Learning Style Inventory we planned to use was “taken down” by the community college that authored and hosted it.  We looked at alternatives and concluded that creating a LSI specifically for Kirkwood would be a logical thing to do.

 

Activities that will be worked on during next 0 to 90 days:    We will further refine the 4 distinct areas of the profile and work on the report students receive upon completing the 4 areas.  We will arrange for creation of a Learning Styles Inventory (and report) that will be owned by Kirkwood.

 

The completion date of this initiative is expected to be:  We’ve reached our initial goal and hope to receive IT assistance and resources required to put “My Learner Profile” into place.  

September 2012:

Team will resume meeting in October.   Work remaining: “My Learner Profile” and the “Educational Delivery Matrix” will be enhanced;  Present  proposal to various groups for feedback; Work with IT/Marketing to put the Learner Profile into EagleNet;  Develop a Communication Plan to ensure that students, faculty and staff are aware of the Profile and can use it to assist students with matching their learner attributes with primary delivery methods to improve student success.

May 2012:

Team meetings were held April 6, 20 and 27, and May 4, 15 and 18.  We presented to Cabinet on May 14.  Cabinet members completed the DVC Learning Styles College Student Assessment prior to the presentation.  We propose to use this tool as part of “My Learner Profile.”   Plans are to house this Profile in EagleNet, to ensure easy and private access for students.

Team will resume meeting in October.   Work remaining: “My Learner Profile” and the “Educational Delivery Matrix” will be enhanced;  Present  proposal to various groups for feedback; Work with IT/Marketing to put the Learner Profile into EagleNet;  Develop a Communication Plan to ensure that students, faculty and staff are aware of the Profile and can use it to assist students with matching their learner attributes with primary delivery methods to improve student success.

Close connections with Advising and Orientation Tactics are clear.

Anticipated completion date:   March 1, 2013

See all Updates
Full Tactic Team:
Barbara Mussman
Chris Cronbaugh
Cort Iverson
Curtis Mitchell
Jayne Wumkes
Jed Peterson
Kay Forest