Panel Interview: a group of search committee members or future coworkers interview you.
Group/Team Interview: You are the member of a group of prospective employees who are interviewed all at the same time.
Behavioral/Situational Interviews: is a structured interview process that is commonly used for interviewing at many organizations. Candidates are asked to describe situations that they have experienced relative to the skill in question (like conflict or teamwork). All candidates are asked the same set of questions. When answering behavior/situational questions, it is important to give specific examples rather than a general answer. Use the SHARE model to frame your response:
S: Describe a specific situation
H: Identify hindrances or challenges
A: Explain the action that you took
R: Discuss the results or outcome
E: Evaluate or summarize what you learned
Practice answering behavioral/situational questions before the interview. Take time to think of a good example rather than giving the first response that comes to mind. Short silences are expected.
Phone Interview: These interviews are used by hiring managers as a tool for screening candidates for employment and determine which candidates to invite to interview in-person. They are also used at first and second round interviews by employers, in order to save in-person interview time and to reduce the applicant pool to the most qualified candidates for the job.
Informational interviewing is a great way to learn about a career field that interests you. You can gain a lot of insight and also develop valuable contacts that may help you in the future. Here’s what you do:
Please give me some examples of things you have done on previous jobs, which demonstrate your ability to pay attention to detail. Tell me what you did and what resulted from your actions?
Please give me an example of where you may have found an error in some aspect of work that others may have overlooked. What was the error, how did you find out, and what resulted from your actions?
How did you go about making the changes (step by step)? Answer in depth or detail such as "What were you thinking at that point?" or "Tell me more about meeting with that person," or "Lead me through your decision process."
Describe a major change that occurred in a job that you held. How did you adapt to this change? What resulted from your actions?
Tell us about a situation in which you had to adjust to changes over which you had no control. How did you handle it? What resulted from your actions?
What do you do when priorities change quickly? Give one example of when this happened. Explain in detail?
Describe a project or idea that was implemented primarily because of your efforts. What was your role? What was the outcome?
Describe a time when you made a suggestion to improve the work in your organization. What resulted from your actions?
What is the most competitive work situation you have experienced? How did you handle it? What was the result?
Give a specific example of a time when you had to address an angry customer. What was the problem and what was the outcome? How would you assess your role in diffusing the situation?
It is very important to build good relationships at work but sometimes it doesn't always work. If you can, tell about a time when you were not able to build a successful relationship with a difficult person.
Tell us about a time when you built rapport quickly with someone under difficult conditions.
What, in your opinion, are the key ingredients in guiding and maintaining successful business relationships? Give examples of how you made these work for you.
Describe a situation in which you were able to effectively "read" another person and guide your actions by your understanding of their individual needs or values.
How do you go about explaining a complex technical problem to a person who does not understand technical jargon? What approach do you take in communicating with people?
Give me an example of when you had to go above and beyond the call of duty in order to get a job done. Explain the situation and what resulted from your actions?
Give some instances in which you anticipated problems and were able to influence a new direction. Explain the situation in detail!
Describe a time when you were asked to keep information confidential. Explain in detail of the situation!
Give examples of how you have acted with integrity in your job/work relationship. Explain in detail of the situation! What resulted from your actions?
If you can, tell about a time when your trustworthiness was challenged. How did you react/respond? What resulted from your actions?
On occasion we are confronted by dishonesty in the workplace. Tell about such an occurrence and how you handled it. What resulted from your actions?
Tell us about a specific time when you had to handle a tough problem which challenged fairness or ethnical issues. What resulted from your actions?
Give an example of a time when you made a mistake because you did not listen well to what someone had to say. Explain the situation in detail! What resulted from your actions?
How often do you have to rely on information you have gathered from others when talking to them? Explain the situation in detail! What resulted from your actions?
Please give me some examples of where you have demonstrated the ability to be an effective member of a team. What did you do and what resulted from your actions?
Please give me an example of where you have made any team, which you were a member of more effective. Tell me what you did and how the team and the organization benefited from your actions.
Describe a situation in which you had to arrive at a compromise or help others to compromise. What was your role? What steps did you take? What was the end result?
Some people work best as part of a group - others prefer the role of individual contributor. How would you describe yourself? Give an example of a situation where you felt you were most effective.
Tell us about the most difficult challenge you faced in trying to work cooperatively with someone who did not share the same ideas? What was your role in achieving the work objective? What steps did you take? What was the end result?
Please give me some examples of things you have done which demonstrate the quality of the work you do. What did you do and how did your organization benefit from your actions?
Please give me some examples of your accomplishments, which would demonstrate your ability to perform this job. What did you do and how did it benefit your organization?
Please give me an example of why your previous organization was better off by you working there. What did you do and how did the organization benefit?
Please give me some examples of how you have applied your education to previous jobs. What did you do and what resulted from your actions?
How would you apply your education to this job? What would you do and what results would you expect?
Please give me your most recent example of something you did to improve your job performance. What did you do, why did you do it, and what resulted from it?
Please give me an example of where you failed (or received some very negative feedback) in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions?
Please give me an example of where you had a conflict with a peer. What was it over and how did you handle it? What resulted from it? Would you handle it in a different manner now? Why?
Please give me an example of where you had a conflict with a customer. What was it over and how did you handle it? What resulted from it? Would you handle it in a different manner now? Why?
Describe a time in which you were faced with problems or stresses which tested your coping skills. What did you do and what resulted from your actions?
Give an example of when you "went to the source" to address a conflict. Do you feel trust levels were improved as a result? What did you do and what resulted from your actions?
Please give me some examples of how you generated new business from a client. What did you do and what resulted from your actions?
Describe a major sale you lost. Why did you think you lost it and what did you do differently as a result of that experience?
Describe your most creative sale. How did you create that sale and describe how you’d be creative in selling our products?
Describe your most difficult client. What did you do to maintain that client?
Give me some examples of where you have been able to anticipate complaints/problems and correct them before they became an issue. What did you do and what resulted from your actions?
Have you ever had a difficult subordinate? If yes, tell me how you dealt with him/her and what resulted from your actions. If no, tell me what you would do and what you would expect to happen from your actions.
Give me some examples of things you have done which demonstrate your ability to manage people effectively. What did you do and how did the organization benefit from your actions?
Please give me some examples of things you have done to obtain maximum performance from your subordinates. What did you do and what resulted from your actions? How would you apply those techniques in this job?
Give an example of a time when you helped a staff member accept change and make the necessary adjustments to move forward. What were the change/transition skills that you used? Explain in detail!
Tell us about a specific development plan that you created and carried out with one or more of your employees. What was the specific situation? What were the components of the development plan? What was the outcome?
Please give me some examples of things you have done which demonstrate your ability to manage a budget effectively and would demonstrate your ability to perform this job.
Please give me some examples of how you have demonstrated the ability to control costs and still achieve organizational objectives.
Please give me some examples of things you have done which demonstrate your level of motivation. What did you do and what resulted from your actions?
Please give me some examples of where you took extraordinary efforts to achieve a deadline. What did you do and what resulted from it?
Give me some examples of things you have done in the past which demonstrate your ability to respond to tight deadlines. What did you do and what resulted from your actions?
Please give me some examples of things you have done which demonstrate your ability to handle multiple priorities. What did you do and what resulted from your actions?
Please give me some examples of things you have done on previous jobs, which demonstrate your creativity on the job. What did you do and what resulted from your actions?
How did you react when faced with constant time pressure? Give an example in detail! What did you do and what resulted from your actions?
People react differently when job demands are constantly changing; how do you react? Give an example in detail! What did you do and what resulted from your actions?
Please describe some things you have done on previous jobs or in school that would demonstrate your organizational skills. What did you do and what resulted from your actions?
Describe a recent project you were in charge of. Indicate how you organized that project and the impact of your organization on the outcome of the project.
How do you schedule your time? Set priorities? How do you handle doing twenty things at once? Explain the situation in detail!
What do you do when your time schedule or project plan is upset by unforeseen circumstances? Give an example in detail. What did you do and what resulted from your actions?
When you’ve held previous jobs, how did you determine what were the appropriate and inappropriate things to do? Cite some specific examples.
Give a realistic job preview then ask the following question – Please give me specific examples of things you have done on previous jobs or in your education, which would demonstrate that you would perform effectively and enjoy this position.
Is there any question I didn’t ask, that you wish I had asked? (Use this time to mention anything you want to add that would demonstrate your ability to perform the job.)
A mock interview is a great way to practice your interviewing skills! Call the Dean of Students office at 319-398-5540 to schedule an individual appointment for a mock interview.
Career Services
2098 Cedar Hall
319-398-5540
careerservices@kirkwood.edu