PROFESSIONAL LEARNING OPPORTUNITIES
FALL 2017
 

Intercultural Competency: Using Diversity to Increase Productivity

Date: September 15th, 2017 - 10am-3pm
Facilitator: Kimberly Fitten 
Location: Main Campus, Amana Room
Course Code: SFTSKLS-DVRSTY1-SEP15

It is virtually impossible to change how people view diversity through one lens. People often approach issues of diversity (race, gender, and ethnicity) and forget the importance of relationships. Questioning how our beliefs, assumptions, perceptions, attitudes, and feelings influence daily workplace interactions can provide comfort when dealing with a traditionally uncomfortable and judgmental topic.
 
This dynamic course will provide proactive steps to increase organizational intercultural competency through an interactive session to provoke thought and proactively enhance inclusion efforts through an intercultural lens. Intercultural competency addresses the underlining issues that affect our approaches to interaction with others. When people are aware of their competency levels they can analyze their approaches to understanding all factors that hinder workplace synergy.

Participants in this session will increase self-awareness of intercultural competency by:

  • Understanding our own perspective and lens about cultural competence
  • Building our beliefs, values, and mental models around inclusion and commonalities that exist outside of culture
  • Developing cultural competence through a nonjudgmental mindset
  • Recognizing that growth on the continuum is self-regulation via self-reflection
  • Discover what are attributes of a company that is intercultural competent.
 
Kimberly Fitten is dedicated to helping others gain understanding and acceptance through mentorship. Kimberly has served on numerous committees and training sessions dedicated to promoting equitable practices and diversity in all aspects that impact business and education. Kimberly has a BA in Secondary Education, a MA in Administration and Evaluation, and is currently conducting research to obtain her PhD in Administrative Leadership, Evaluation, and Equitable Practice. She currently serves as a Facilitator of Curriculum and Instruction for the Cedar Rapids Community School District.
 
 

Understanding Emotional Intelligence: Skills to Build Stronger Teams during Times of Change

Date: September 29th, 2017 - 10AM - 3PM
Facilitator: Celina Peerman
Location: Main Campus, Amana Room
Course Code: SFTSKLS-EQWKSHP-SEP29

With constant change in our organization, increased attention must be given to continuous learning to build strong teams and professionally interact with students, coworkers and all stakeholders.  Our time together will review the critical emotional intelligence skills that can be learned and applied to everyday situations.  Discussion and activities for this workshop will focus on ways we work best together during times of change to offer excellence each and every day. 
At the end of this session participants should be able to:
  • Explain key components emotional intelligence
  • Assess strengths and opportunities to improve EQ professionally
  • Recognize how EQ and change connect daily at work
  • Apply EQ learning on the job in a variety of situations
Dr. Celina Peerman is passionate about behavior at work that distinguishes a company and serves all stakeholders.  Her work as an organizational behavior specialist has allowed her thousands of hours with hundreds of companies that she can apply over 24 years of experience into practical and real-life scenarios.  Through a combination of research, a sense of humor and real tools, Celina shares her experience through keynotes, training and customized opportunities to help drive performance on the job by growing our best resources - people. She has a long history with KCC and higher education overall.  Celina loves lifting up others who care so deeply about their work, students and making a positive impact.
  

 

Collaborating Effectively Within Teams and Creating Effective Cross Functional Teams

Date: October 13th, 2017 10am-3pm
Facilitator: Todd Hutcheson
Location: Main Campus, Horticulture Room 127
Course Code: SFTSKLS-HIGHPER-OCT13

"Coming together is a beginning, staying together is progress, and working together is success." – Henry Ford
 
Collaboration is one of the top soft skills employers are looking for in candidates in 2017. There is very little that happens in a business of any size today that would not benefit from an improved ability for individuals to work together as a high-performing, collaborative team. Careful observation of excellent teams can provide insight into creating a cross-functional team-based culture, including:
 
•   The attributes of a great collaborative team
•   The traits excellent collaborative team-leaders exhibit
•   How these traits can be taught
 
There are many outstanding examples of collaborative teams across multiple industries, sectors and business sizes that we can learn from. This course will explore the three insights above, providing actionable conclusions and examples. As a part of the course, after the “boring” lecture part where concepts and techniques are proposed and explored, the class will be broken into sub-teams and asked to develop plans for creating an excellent collaborative team to accomplish creating a solution to a “problem”. Sub-teams will be allowed to self-select from either a specific problem brought to the team by one of the sub-team’s individuals or from a pre-established list. The teams will be evaluated/challenged in-process, with the goal of deepening understanding of the techniques to better develop a capability to apply the materials.  The student will create an actionable outline to work from when considering the creation of collaborative teams in your workplace.
 
Learning Objectives:
  1. Understand the structure, make-up and enablers for great collaborative cross-functional teams. 
  2. Practice the process of establishing effective collaborative teams.
  3. Develop skills in working collaboratively within a cross-functional team.
  4. Create useful take-away plans to further embed the concepts within participant companies.
 
Todd Hutcheson is the founder and head coach for DSB Consulting, LLC, a business providing educational experiences, coaching guidance and hands-on consulting to customers in need of assistance in the areas of continuous improvement, creating successful collaborative teams, and project and strategic management. He is a proven business leader with over thirty years of experience leading and working with successful teams across a broad spectrum of business functions. Having executed successfully in roles ranging from the factory floor to logistics and supply chain offices to project and program management, at organizational levels from line-level to senior executive, Todd brings a broad enterprise perspective to the analysis and solution of problems. 
 



Gain Skills to Identify Conflict and Techniques to Manage It 

Date: October 27, 2017 10am-3pm
Facilitator: Heather Woody
Location: Main Campus, Horticulture Room 127
Course Code: SFTSKLS-MNGCONF-OCT27

Gain insight as to why we get along really well with some people and terribly with others. Effective peer communication is critical for job success and knowing what to say, how to say it and when to say it are skills that can be practiced. Recognize the various types of conflict and the various styles to respond.  Learn to identify and diagnosis core issues.  Practice critical conversations to begin dialogue when conflict impacts team and performance and learn techniques to provide feedback, support and assistance with peers. Everyone has been in a difficult conversation and understands how

Heather Woody is a success coach who teams with individuals personally and professionally to help them experience their greatness. She has a passion for walking with people as they uncover their path to true success, goal achievement and fulfilled lives. She conducts her coaching with individuals and in small team dynamics. Heather is a graduate of Coach U, one of the largest international training organizations for professional coaches and holds a B.A. from the University of Northern Iowa in public relations and communications. She recently completed her Master Certification with the Certified Coach Federation.