Q.Are there costs associated with printing and copying?

A. Yes. Printing costs five cents for black, ten cents for color per page. See "Will I save money if I duplex print?" to learn about costs for printing front and back ("duplexing") versus just printing on the front of a sheet of paper.


  One Sided Duplex (double sided)
Black and White: $0.05 $0.05
Color: $0.10

$0.10

Q.Are students given credit for printing?

A. Yes. $36 is placed on each student's account at the start of every semester they are registered for classes.  The print audit system tracks money in and out of each student's account.

Q.What if all of the $36 is not used in a semester?

A.If there is a balance at the end of the semester, it carries over to the next semester in an academic year (Fall to Spring to Summer).

Q.What if a student goes over the $36 credit?

A.If the $36 credit is exceeded, the costs remain the same and students are responsible for adding money to their accounts for charges at the same rate of five cents for black ink and ten cents for color ink per page.

Q.Will the credit extend into a new academic year?

A.No. Once per year, ten days prior to the start of fall semester, Kirkwood credits for all registered students are reset to $36. Alumni or students who haven't registered for classes will receive a $2 limit until they do register.

Q.If a student deposits money into their account through the EagleCash system, will it carry over?

A.Yes. Any money deposited by a student to their account will carry over up to 3 years. Only the credits given by the college will be reset at the start of a new academic year.

Q.What is "duplex printing"?

A.Duplex printing is printing on both the front and back of a sheet of paper. With conservation in mind, the default setting on campus printers is to duplex print.

Q.Will I save money if I duplex print?

A. Yes. Costs are assessed per sheet of paper whether printing on one side or both sides of that sheet. This means it is the same cost if you print on one side of a sheet of paper or on both sides.

Q.Are students from all programs and classes charged the same amount?

A. Yes. The Governance Committee studied the data collected from Summer and Fall semesters of 2010 and determined that $36 will accommodate all students.

Q.Does the print quota affect the county centers also?

A. Yes, all printers at Kirkwood are covered by this new policy.

Q.Will leftover credit rollover to the next semester?

A. Yes; however, credits dispensed by Kirkwood are reset each fall.

Q.How will students pay for overages?

A. Students will use the EagleCash system to add money to their accounts for printing.

Q.How will students appeal if they feel they sent a print job and it didn't actually print or it printed illegibly?

A. The students can see their print activity by using the "Your Print Balance" link. From there, they will be able to appeal a specific print job or appeal using a date range. This is an electronic process. A Governance committee will review these appeals and respond with a message sent to the student's Kirkwood email.

Q.Will we allow departments to give their work-studies additional credit if parts of their jobs are to make copies, etc.?

A. Yes.