Over the years, we have found that the proctor/coach plays a critical role in the success or failure of students taking our courses. Students in our program--as well as in other similar programs across the nation—are more successful when someone who is close to them takes an active role in their course.

What then can a proctor/coach do to help students be successful? There are a few critical things you can do to help:

1. Check in with your students early and often! Within the first week of their enrollment, contact them to see if they’ve been able to get started, or if they are experiencing any difficulties. Students who get off to a good start within the first two weeks, as well as those who have continual contact with their proctor/coach, are much more likely to finish their course successfully.

2. Be an advocate on behalf of your students. If your students are having trouble with their course, encourage them to be in touch with the HSDL coordinator or their course facilitator. If the students are uncomfortable making contact, offer to help them make that contact.

3. Give positive encouragement to your students. Those little pats on the back can go a long way!

Also, if your students are taking one of our online courses, sign up for “coach” updates. These emails will be sent to you weekly, and the directions are sent out with the welcome materials sent via email. This is a great way to keep tabs on your students!

Student success is a team effort, and we know that your efforts will help all of us achieve our goal!