Goals 2006-2010

• Provide free tutoring for students.

• Maintain non-discriminatory practices in operations and services.

• Tutoring Services will work with a variety of campus and community resources to provide effective learning opportunities for culturally diverse, first generation, non-traditional, physically challenged, and at risk populations in addition to all other student demographics.

• Provide a welcoming and safe learning environment where students can seek instruction to become self confident learners.

• Staff and tutors will come to work each day prepared to help all Kirkwood students gain knowledge to improve performance.

• Offer a variety of tutoring format options to meet location and time constraints of our learners.

• Serve 100% of credit student tutor requests.

• Through the CRLA certified tutor training program, provide our tutors with opportunities for professional development.

• Maintain and expand our study skills program.

• Staff the tutoring computer lab with trained personnel and maintain current software compatible to campus-wide learning.

• Provide professional development opportunities to faculty and staff in order to keep current with academic trends.

• Regularly assess effectiveness of program services through faculty/staff and tutor/learner evaluations.

• Maintain academic standards consistent with the institution.

• Meet yearly budget goals.