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Computer Support Specialist
Program description: Computer support specialists provide technical assistance to users as well as maintain, upgrade, and repair computer systems and networks. Students interested in this field should have an interest in working with people. Specialists constantly interact with customers and fellow employees as they answer questions and give valuable advice. They should also enjoy learning about new technology and be willing to work on both hardware and software systems. Good writing and communications skills are also required.
This degree focuses on a variety of IT skills that include hardware, software, networking and programming, as well as problem-solving and analytical skills.
Some specialists may be involved with planning, coordinating and implementing an organization’s information security. These workers may be called upon to educate users on computer security, install security software, monitor the network for security breaches, respond to cyber attacks, and in some cases, gather data and evidence to be used in prosecuting cyber crime.
Program Coordinator:
Elizabeth McCarthy
222 Nielsen Hall
319-398-5899 ext. 5084
emccart@kirkwood.edu | |
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Getting Started
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