SHARED
VISION
Our function
within the College is to assist students, parents, faculty and staff in all
aspects of the registration process and to offer various financing options
for students.
We value
helpfulness, knowledge, competency, a “whatever it takes” attitude, compassion
– overall excellent customer service both internally and externally.
We believe
we are viewed as trustworthy, dependable and reliable.
MAJOR
INITIATIVES
Conversion
to Datatel’s Colleague software
This activity
affects every single thing we do. All
student records, both academic and financial, will be impacted.
Colleague will enhance what we do in the following ways:
Provide
facility for combining relevant areas (Enrollment Management, Admissions,
Advising and Learning Services) to create a one-stop-shop for students
Earlier
hours of operation to accommodate early classes
Uniform
hours for all service areas
Involvement
in student orientations
Cross
training between Enrollment, Financial Aid, and Business Services so students
don’t have to go from line to line
Convert
phone-in to a student service center