Email is the official communication tool for Kirkwood Community College to communicate quickly and efficiently with students in order to conduct college business. These communications will be sent to their Kirkwood student email accounts.
Reason for Policy
The purpose for this policy is 1) to define the standard communication method to students; 2) set the expectations of the students, faculty and staff; and 3) define the email account life-cycle.
Unless law, contract or other college policy prohibits email or requires another form of communication, Kirkwood Community College will send communications to students via email to their Kirkwood Community College student email address. It is expected that the email will be received and read by the recipient within a reasonable amount of time, as some communications may be time-sensitive. This includes communications intended to meet the academic and administrative needs of the college, including business that is critical to the operation and function of Kirkwood Community College.
Security & Privacy
Email communications must comply with federal and/or state regulations and college policies. Kirkwood Community College will not request personal and confidential information such as social security number, credit/debit card numbers or bank account numbers be returned by email. Students are responsible for keeping their email passwords confidential, and must not share their password with others or leave it exposed.
College Email Address
Kirkwood Community College email addresses are of the form [name]@student.kirkwood.edu. Current Kirkwood students are expected to have a k# (college id) and a student email account. Upon registration for at least one credit class, students will be provided a student email account. Upon graduation or transfer to another institution, student email accounts are deactivated (the following August 31st). Any saved documents and/or emails will not be accessible after that date.
Although students may choose to forward their college email to another personal email address, forwarding is not recommended. There is a risk that forwarded email may be lost or blocked. Kirkwood cannot guarantee delivery of email to any other mail domain. Problems with forwarded email will not absolve the students of responsibilities associated with college communications sent to their Kirkwood student email addresses.
Faculty members will be requested to refer to this email policy and requirements in their course syllabus.