Kirkwood Community College

Kirkwood Community College Credit Catalog 2017-2018

ADM-163 Office Concepts and Procedures (3.00)

Provides an understanding of the concepts, terminology, skills and procedures needed for employment in an office. Covers topics including telephone and teleconference procedures and techniques, travel arrangements, scheduling meetings, mail and shipping services, ethics and professionalism, office supplies and other basic office information. Credits: 3, Hours: (3/0/0/0), Prereq: ADM-157 or ENG-105; Coreq: BCA-138, BCA-152, BCA-167; Arts & Sciences Elective Code: B

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