Kirkwood Community College

Kirkwood Community College Credit Catalog 2011-2012

NET-785 Fundamentals of Desktop Support (3)

Introduces the concepts of supporting personal computers as a career. Students improve their proficiency in providing personal computer support by troubleshooting real-life scenarios including specification/management considerations, and customer service skills. Lab may include students volunteering at not-for-profit organizations upgrading computers and computer peripherals. Credits: 3, Hours: (2/2/0/0), Arts & Sciences Elective Code: B

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