Kirkwood Community College

Kirkwood Community College Credit Catalog 2011-2012

HCM-600 Introduction to Lodging Operations (2)

Provides students with an overview of the lodging industry and how its functions are organized and operated. Each of the seven traditional disciplines is introduced: general management, hotel sales, financial control, rooms operations, food and beverage operations, human resources, and physical plant maintenance. Business ethics and effective communication are also emphasized. Credits: 2, Hours: (2/0/0/0), Arts & Sciences Elective Code: B