Kirkwood Community College

Kirkwood Community College Credit Catalog 2011-2012

HCM-326 Basic Hospitality Communications (3)

Allows students to improve English writing skills (grammar and mechanics), listening skills, phone and e-mail etiquette, and basic customer service skills. Enhances skills through exercises applicable to the hospitality industry. Credits: 3, Hours: (3/0/0/0), Prereq: ENG-013; Arts & Sciences Elective Code: B