Kirkwood Community College

Kirkwood Community College Credit Catalog 2011-2012

HCM-213 Service Management (Lab) (4)

Allows students to perform as supervisors and managers in the dining areas. Requires management techniques and theories in working with others to create a successful restaurant environment, under the direction of professional staff. Emphasizes computer application in analyzing food and beverage costs, labor costs and other operating costs as applied to The Class Act restaurant. Credits: 4, Hours: (2/0/6/0), Prereq: HCM-195, HCM-260, HCM-204; Arts & Sciences Elective Code: A

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