Kirkwood Community College

Kirkwood Community College Credit Catalog 2011-2012

AGV-153 Veterinary Reception and Administration Skills (3)

Gives the student the skills necessary to function as a receptionist in a veterinary hospital. Focuses on telephone techniques, medical records, legal aspects of veterinary medical records, vaccination protocols, client communication, dealing with death and euthanasia, the admittance and discharge of patients, financial aspects of veterinary practice and basic practice management principles. Credits: 3, Hours: (3/0/0/0), Arts & Sciences Elective Code: B

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