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In early 2005, Kirkwood Community College developed and initiated a new visioning model to proactively plan for the next five years of growth and continued excellence. The results of this campus-wide initiative was a five-year vision for each college department as well as specific strategic goals and action plans for 2005-2006 academic year. These departmental visions and strategic goals (found below) will help the college measure progress in Key Performance Areas which are listed below.
The Charge
Key Performance Indicators (KPI's)
- Learner Success
- Community Responsiveness
- Human Resources
- Institutional Effectiveness
- Continuous Improvement
- Customer Service
- Stakeholder Service
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Admissions/Student Life/Campus Health |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Enhance adult recruitment |
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Improvement HS recruitment/enhancement of TGIF |
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Assess and develop Student Life programs |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Enhance adult recruitment |
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Continuous growth/enhancement of TGIF |
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Improved and innovative development of health promotion and wellness activities |
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Assess and develop student programs by evaluation |
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2005-2006 Strategic Goal Status |
| Athletics |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Work with Administration to Receive Equitable Release Time for All Head Coaches |
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Increase Athletic Trainer by One Day (3 days) for 2006-2007; one more day (4 days) for 2007-2008 and full-time by 2008-2009 |
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Determine rationale for a Sports Information Director |
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Finalize recommendation to increase academic support for "at risk" student-athletes, by determining and utilizing current programs on campus. |
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2005-2006 Strategic Goals |
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Increase academic support for athletics |
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Determine athletic department's facility needs |
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Determine rationale for full-time trainer |
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2005-2006 Strategic Goal Status |
Bookstore
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2005-2006 Strategic Goals |
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Successfully open new facility |
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Implement Financial Aid Interface |
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Install new database (WinPrism) System |
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Enhance customer service |
Business Services
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2007-2008 Strategic Goals |
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2005-2006 Strategic Goals |
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Colleague conversion |
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Enhance customer service |
Continuing Education
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Write and submit tier 3 IRPE application |
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Develop a business plan for the Kirkwood Center for Continuing Education |
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Develop KTOS sales plan |
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Review & revise oommunication plan |
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Improve organizational effectiveness model |
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Increase market share |
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Review & further develop professional development plan proposal (prepare for implementation) |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Develop professional development plans & goals for FY07 |
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Write application for IRPE process |
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Enhance intranet to add dynamic capacity |
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Improve organizational effectiveness by adopting LERN organizational model |
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Develop and execute strategic marketing plan |
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Implementation of one new major program initiative |
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2005-2006 Strategic Goal Status |
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Skills-to-Employment |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Enhance internal and external communication within the department |
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Develop and strengthen relationships with internal and external partners |
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Develop a standard operating procedures manual for staff |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Integration into Kirkwood's team-based culture |
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Collaborate with partners to increase access to resources |
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Develop demand driven strategy for investment of regional training funds |
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2005-2006 Strategic Goal Status |
| EagleCard Office |
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2005-2006 Strategic Goals |
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Improved and innovative development of health promotion and wellness activities |
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Enhance customer service |
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Research off-campus merchant program |
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Research print solutions |
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Research access control models |
Enrollment
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2007-2008 Strategic Goal Status |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Study, refine, and expand parent orientation and develop/pilot parent marketing plan |
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Initiate a study of a service model for Hispanic students and families |
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Improve EagleNet communications/registration process |
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Develop online checklist for students and student services staff |
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2006-2007 Strategic Goal Status |
Enrollment Management/Financial Aid
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Provide training for front line staff to answer financial aid and enrollment questions |
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Study, refine, and expand parent orientation and develop/pilot parent marketing plan |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Colleague conversion |
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Increase student awareness |
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2005-2006 Strategic Goal Status |
Environmental Training Center/HMTRI
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Review and update Learning Objects Library |
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Improve access to NIEHS/CCCHST curricula |
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Develop a library of ag preparedness, hazardous materials and water wastewater instructor resources |
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Plan and prepare for instillation of a burn building on fire pad |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Develop a Learning Objects Library |
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Improve access to NIEHS/CCCHST curricula |
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2005-2006 Strategic Goal Status |
Facilities
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2007-2008 Strategic Goals |
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2005-2006 Strategic Goals |
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Install new energy management system |
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Internal design & bid projects under $100,000 |
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Develop on-line security log reports |
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Computerize work scheduling |
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Finalize concentrated supplies project |
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Implement tree identification program |
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Efficiently complete CI projects |
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Monitor major construction projects |
Food Service
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2005-2006 Strategic Goals |
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Improve the appearance of the dining area |
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Healthier food choices/new menu items |
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Additional cash registers |
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Extended service hours in Sammy's Kafe |
Grants and Federal Programs
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Procurement |
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Management |
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Communicate |
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2005-2006 Strategic Goals |
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Help develop and maintain federally-recognized and supported Centers of Excellence |
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Ensure grants and contracts comply with college, state, and federal policies, procedures, and requirements |
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Spread the "good word" about Kirkwood's grants, grant opportunities, and grants management requirements |
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2005-2006 Strategic Goal Status |
Human Resources
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2005-2006 Strategic Goals |
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Colleague conversion |
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Background check program |
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Replace current imaging system |
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Enhance customer service |
| Institutional Effectiveness |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Develop, pilot, and refine the Institutional Effectiveness Office core services |
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To ensure an effective transition from Kirkwood's Quality Improvement Program (KQIP) to the Academic Quality Improvement Program (AQIP) |
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2006-2007 Strategic Goal Status |
| Instruction Branch |
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Agricultural Sciences |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goal Status |
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Arts and Humanities |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goal Status |
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Business and Information Technologies |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Accounting |
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Career Academy |
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Computer Applications |
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Culinary |
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Department Office |
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Graphics |
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IT |
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Marketing/Management |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Major Initiative #I |
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Accounting |
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Career Academy |
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Computer |
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Graphics |
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Hospitality |
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Interior Design |
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Marketing Management |
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Office |
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Major Initiative #2 |
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Hospitality |
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Interior Design |
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Marketing Management |
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Major Initiative #3 |
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Career Academy |
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Computer |
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Graphics |
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Marketing Management |
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Office |
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Major Initiative #4 |
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Apparel |
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Interior Design |
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Office |
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Distance Learning |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Develop Best Practices for ATAW courses to improve Student Success |
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Promote Training for Faculty, Staff and Students |
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Increase Distance Learning Course Offerings |
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English & ELA |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Bridge ELA and Elements of Writing |
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Employ emerging research, technologies, delivery methods, and modes |
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Work with high schools to create bridge |
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Support faculty members engaging in professional development activities |
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Set learning in state-of-the-art classrooms |
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2006-2007 Strategic Goal Status |
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Health Science |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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2006-2007 Strategic Goal Status |
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Industrial Technology |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goal Status |
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International Education |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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To provide student support services to all international students |
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2006-2007 Strategic Goal Status |
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Iowa City Campus |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Measure the effects of Student Success Seminars on student progress |
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Provide programming for underprepared students |
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Provide curricular opportunities to meet goals of students continuing their education |
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Develop a partnership with Mark Twain in Science |
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Provide a solution for computer lab growing and computer classroom access for faculty |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Provide programming for underprepared students |
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Develop a student mentoring/leadership program |
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Integrate and measure the effects of Student Success Seminars on student progress |
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Learning Services |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Develop the How to be Successful in College course for delivery at County Centers |
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Develop a system of real time assessment of student learning |
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Assistive Technology Lab to become fully operational |
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Partner with county centers to deliver services |
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Explore feasibility of delivering assessment services and college readiness services to high school students |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Develop a learning community for seriously under-prepared students |
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Expand the Assistance Technology Center: LS |
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Design a developmental science course which focuses on basic science principles |
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Convert books-on-tape to digitized books: LS |
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Library |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Wireless network and notebook computers |
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Remodel Library |
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Marion and Resource Centers |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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Mathematics/Science |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Strategic Goals |
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2005-2006 Strategic Goal Status |
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Secondary Programs |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Develop and market web-based credit recovery courses for high school students |
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Develop and deliver high school credit-recovery courses |
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IMCC Education Program is accredited by the American Corrections Association and Corrections Education Association |
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Continue development of high school student communications |
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Integrate Career Edge Academy marketing/communications; increase K12 interactivity of CEA website |
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Pathway planner development and distribution to partner high schools |
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2005-2006 Strategic Goals |
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Attain core and secondary benchmarks for ABE program |
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Develop and deliver a core academic curriculum |
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2005-2006 Strategic Goal Status |
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Career Academies |
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2007-2008 Strategic Goals |
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2005-2006 Strategic Goals |
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Relationship development for academic department success |
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Create the protocol for dual credit billing using Colleague |
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Communications management |
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Data collections |
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Career pathways statewide initiative |
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Enhance and strengthen Health Science Academy offerings |
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Social Science/Career Option |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goal Status |
| KCCK |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Increase annual giving, corporate underwriting and planned gifts by 20% of the 5-year goal |
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Technology updates |
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Increase audience by 10% to 17,000 cume |
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Increase impact & participation in KCCK community outreach events |
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Provide appropriate return to Kirkwood's continuing investment in KCCK |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Increase annual giving, corporate underwriting and planned gifts by 20% of the 5-year goal |
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Provide appropriate return to Kirkwood's continuing investment in KCCK |
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Install HD Radio |
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Increase impacts & participation in KCCK community outreach events |
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Increase audience by 10% |
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2005-2006 Strategic Goal Status |
| Marketing |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Study, refine, and expand parent orientation and develop/pilot parent marketing plan |
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Develop online checklist for students and student services staff |
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Kirkwood.edu Phase II |
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Integrate five-year vision/annual goals with Lean process |
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Develop cluster brochures |
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Develop Enrollment team checklist; new and current Student Development letters and postcards |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Initial development/design of Kirkwood.edu version 3.0 |
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Develop customized marketing plans for major internal clients |
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Create internal shared photo catalog |
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Reduce project errors and rework |
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2005-2006 Strategic Goal Status |
| Off-Campus Centers |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Develop a checklist for off campus building use decision making |
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Define measures of effectiveness for student success for off campus centers |
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Study and refine KTS orientation |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Organize the investigation of appropriate service to the disabled in our centers |
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2005-2006 Strategic Goal Status |
| Purchasing/Central Receiving |
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2005-2006 Strategic Goals |
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Enhance customer service |
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Efficiently complete capital improvement projects |
| Recreation Center |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Develop parent marketing piece addressing Housing Services FAQs and resouces |
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Utilize the Michael J Gould Rec Center as a source of KCC marketing/promotion for select events/groups |
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Enhance visibility of department and add an additional wellness offering by developing and hosting an on-campus 5k |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Establish Rec Center as a viable classroom for current and future academic programs |
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Develop Kirkwood hosted forum or chat room for prospective students to connect and interact with potential roommates |
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Develop interactive wellness website to allow users to customize a fitness and nutrition plan |
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2005-2006 Strategic Goal Status |
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Resource Development/Foundation |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Streamline, improve, expand scholarship process |
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Develop alumni program |
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Increase Annual, Major and Planned Giving contributions to the This Changes Everything campaign |
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Provide increased support for Resource Development and other college departments |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Increase annual, major and planned giving contributions |
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Streamline, improve, expand scholarship process |
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Implement database management system for alumni tracking & fundraising |
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2005-2006 Strategic Goal Status |
| Student Development |
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2007-2008 Strategic Goals |
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2007-2008 Strategic Goal Status |
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2006-2007 Strategic Goals |
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Study, refine, and expand parent orientation and develop/pilot parent marketing plan |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Implement the College 101 Classes to Improve Student Success (Feb. - June 2005) |
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Implement the College 101 Classes to Improve Student Success |
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Increase the number of Arts and Science Graduation Applications Processed-Thus Increasing the Number of Graduates |
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Implement Job Club Services |
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2005-2006 Strategic Goal Status |
| Technology Services |
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2007-2008 Strategic Goals |
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2006-2007 Strategic Goals |
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Monitor and deploy R18 project conversion |
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Monitor campus wide wireless projects |
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DL upgrade |
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Document device solution |
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Printing devices |
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Implement Colleague version R18 |
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Continued Colleague information access improvement |
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Implement wireless |
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2006-2007 Strategic Goal Status |
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2005-2006 Strategic Goals |
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Information Technology |
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Increase End-User Flexibility |
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Improve Help Desk Service |
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Simplify Server Infrastructure |
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2005-2006 Strategic Goal Status |
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Telecommunication Services |
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Provide strong AV support for off-campus locations and for all locations during evening and weekends |
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Implement a Video Server (file server) for KTS cable-TV programming |
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Develop a training program for faculty in producing their own video and photo content |
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2005-2006 Strategic Goal Status |